From a simple idea to deliver ‘real’ service to industrial customers…
1995
The journey begins...
Rotating Electrical and Alignment Limited or REAL Service as it became known as, is born.
With just two employees to start with, and the idea that customers deserved better service than they were receiving from less agile providers at the time, the company grew to 5 people – selling to SKF at the turn of the millennium.
2000
SKF Reliability takes over
SKF purchased the REAL Service business in 2000, expanding on the existing service expertise in rotating machines, and growing the team’s bearing service knowledge to become New Zealand’s experts in bearing and reliability services. The team grew to 8 technicians from 2000 until it was sold in 2008.
2008
Qualtex is born
SKF decided to move out of service in NZ and the business was purchased by existing staff and became ‘Qualtex’. The new name – drawing directly from the quality service offering and highly experienced technical capability that the business had become known for – signalled the on-going commitment to providing engineering excellence to our industrial clients.
2012
Qualtex under new management
Attracted by the high-quality service offering and excellent reputation in the market, Jason Ganley purchased the business in 2012. The subsequent addition of highly experienced engineering management team members, along with process improvements, has lead to rapid growth of the company. Continual recruitment of highly experienced people with extensive backgrounds in engineering service has added significantly towards the pursuit of engineering excellence. Our keen focus on people has always been an imperative – customer satisfaction and staff wellbeing are of paramount importance.
The company currently employs over 20 people plus contractors, providing reliability services throughout New Zealand.