Rotating Electrical and Alignment Limited or REAL Service as it became known as, is born. With just two employees to start with, and the idea that customers deserved better service than they were receiving from less agile providers at the time, the company grew to 5 people – selling to SKF at the turn of the millennium.

SKF purchased the REAL Service business in 2000, expanding on the existing service expertise in rotating machines, and growing the team’s bearing service knowledge to become New Zealand’s experts in bearing and reliability services. The team grew to 8 technicians from 2000 until it was sold in 2008.

SKF decided to move out of service in NZ and the business was purchased by existing staff and became ‘Qualtex’. The new name – drawing directly from the quality service offering and highly experienced technical capability that the business had become known for – signalled the on-going commitment to providing engineering excellence to our industrial clients.

Acquired in 2012 by experienced ownership who recognised the strength of the business and its reputation in the market, the company has since grown through capable leadership, process improvement, and a clear focus on engineering excellence and customer focus. Continued investment in skilled people underpins our commitment to customer satisfaction and staff wellbeing. Today, we employ over 20 staff plus contractors, delivering reliability services across New Zealand.